Is OnStar Worth It? A Complete Guide to Its Features, Benefits, and Costs in 2024

is onstar worth it

When it comes to driving safely and staying connected on the road, OnStar is often at the top of the conversation. With over 25 years of experience, this in-vehicle safety and connectivity service by General Motors (GM) promises peace of mind for drivers. But in today’s world of advanced smartphones and rival technologies, you may find yourself asking, “Is OnStar worth it?”

In this article, we’ll dive deep into OnStar’s features, benefits, costs, and alternatives to help you decide whether it’s worth the investment for you in 2024.

What Is OnStar?

OnStar is a subscription-based system designed to enhance vehicle safety, security, and convenience. It was launched in 1996 by GM as a way to offer emergency assistance, navigation, and vehicle diagnostics directly from the car. Over the years, it has evolved to include a wide range of services such as stolen vehicle assistance, roadside help, and even a Wi-Fi hotspot.

While OnStar is integrated into GM vehicles, its Guardian app now allows non-GM car owners and even pedestrians to access certain features like roadside assistance and crash detection.

Key Features of OnStar

OnStar offers a wide array of features designed to improve safety and simplify your driving experience. Here’s a breakdown of its core functionalities:

1. Emergency Assistance

  • Automatic Crash Response: If you’re involved in a collision, OnStar automatically notifies an advisor who can send emergency services to your location.
  • Roadside Assistance: Whether you have a flat tire or need towing, you can request help at the push of a button.
  • Crisis Assist: Offers help during natural disasters or extreme weather, including guidance to safe zones.

2. Stolen Vehicle Assistance

  • OnStar can track your car if it’s stolen and provide law enforcement with real-time location updates.
  • Features like remote vehicle slowing help safely recover your car.

3. Navigation and Connectivity

  • Turn-by-Turn Directions: OnStar advisors can provide detailed navigation instructions directly to your car.
  • Wi-Fi Hotspot: Connect multiple devices to the internet using OnStar’s in-vehicle Wi-Fi, powered by AT&T.

4. Remote Vehicle Management

  • Use the OnStar app to start your car, lock/unlock doors, check fuel levels, and even locate your vehicle in a crowded parking lot.

5. Vehicle Diagnostics

  • Regularly monitors your car’s health and alerts you about potential issues.
  • Sends maintenance reminders and diagnostic reports directly to your phone.

6. Guardian App

  • Extends OnStar’s services to your smartphone, providing crash detection, roadside assistance, and family location sharing in any vehicle.

Advantages of OnStar

Why do millions of drivers trust OnStar? Here are some of the key reasons:

1. Enhanced Safety

OnStar’s crash detection and emergency services can be lifesaving in serious accidents. If you’re unable to call for help, the system does it for you.

2. Peace of Mind

For parents with teen drivers or families on road trips, features like location tracking and roadside assistance provide added security.

3. Convenience

The ability to remotely control your car, diagnose vehicle issues, and get directions without pulling out your phone makes driving stress-free.

4. Stolen Vehicle Recovery

If your car is stolen, OnStar’s vehicle tracking and collaboration with law enforcement can increase the chances of recovery.

Drawbacks of OnStar

While OnStar offers plenty of benefits, it’s not without its downsides. Here are some common concerns:

1. Cost

OnStar subscription plans range from $24.99 to $49.99 per month. Over time, these costs can add up, especially if you don’t use all the features.

2. Reliance on Cellular Networks

OnStar depends on AT&T’s cellular coverage, which may be unreliable in rural or remote areas. If there’s no signal, features like crash detection and navigation may not work.

3. Overlap with Smartphone Features

Many OnStar services, such as navigation and emergency calling, are now available on smartphones through apps like Apple CarPlay, Android Auto, and Garmin InReach.

4. Limited Usage

If you only drive occasionally or don’t use features like Wi-Fi or diagnostics, OnStar may feel unnecessary.

OnStar Subscription Plans and Costs

OnStar offers several subscription plans to cater to different needs. Here’s a summary:

PlanCostFeatures
Connected Vehicle$24.99/monthRemote controls, vehicle diagnostics, Alexa integration, and navigation.
Safety & Security$29.99/monthEmergency services, stolen vehicle assistance, roadside help.
Essentials$39.99/monthAdds turn-by-turn navigation and voice calling to the above features.
Premium$49.99/monthAll features plus unlimited in-vehicle data for Wi-Fi and entertainment.

Add-ons like the Guardian app or unlimited data can increase costs further.

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Who Should Consider OnStar?

OnStar isn’t for everyone, but it’s particularly useful for:

  • Families with Young Drivers: Parents can monitor their teens and ensure they have help in emergencies.
  • Frequent Travelers: Roadside assistance and Wi-Fi are valuable for long trips.
  • Owners of Older Vehicles: Features like diagnostics and emergency response add modern functionality.
  • People in High-Risk Areas: OnStar’s stolen vehicle tracking is a great deterrent.

Alternatives to OnStar

If you’re not convinced OnStar is worth it, consider these alternatives:

1. Apple CarPlay and Android Auto

Both systems offer navigation, voice control, and hands-free calling. They work seamlessly with your smartphone and don’t require a subscription.

2. Garmin InReach

This satellite-based device is ideal for off-grid travelers. It offers SOS functionality and location tracking without relying on cellular networks.

3. iPhone’s Emergency SOS

iPhones have a built-in crash detection feature that contacts emergency services and shares your location without an additional subscription.

4. Standalone Roadside Assistance Services

Programs like AAA offer similar roadside help at a fraction of the cost.

Real-Life Feedback from Users

Many users praise OnStar for its reliable emergency assistance and vehicle tracking. However, others feel it’s overpriced compared to modern smartphone capabilities. For example:

  • Positive Review: “OnStar saved my family in a serious crash. The advisor sent help immediately, and we’ll always keep our subscription.”
  • Critical Review: “I only used OnStar a few times in five years. My iPhone does most of the same things for free.”

Is OnStar Worth It in 2024?

The answer depends on your driving habits and priorities. OnStar offers unmatched safety features, but if you’re tech-savvy or have a limited budget, you may find alternatives more appealing.

OnStar Is Worth It If:

  • You value safety and want automatic crash response.
  • You often drive in unfamiliar areas and need reliable navigation.
  • You have a family and want to track loved ones’ locations.

OnStar May Not Be Worth It If:

  • You rarely drive or rely heavily on your smartphone.
  • You live in a rural area with poor cellular coverage.
  • The subscription costs strain your budget.

Conclusion

OnStar remains a leader in vehicle safety and connectivity, but its value ultimately depends on your needs and budget. While some may see it as an essential tool for peace of mind, others might find better value in alternatives like CarPlay or AAA.

If you’re still on the fence, consider starting with a free trial or choosing a basic plan to test its features. Ultimately, the decision comes down to how much you prioritize convenience, safety, and connectivity on the road.

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